[ez-toc] Introduction You’ve probably heard of Key Performance Indicators (KPIs). But what are they? And why should you care? In short, KPIs are a way to measure whether you’re achieving …
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To improve business performance, first you need to determine what factors are really driving your business. If you don’t properly identify what to measure and track, you may end up …
When companies decide to track performance, they invariably begin by measuring results. That’s the wrong approach. Results only tell you what happened, not why. You can choose to measure either …
Tracking business success is hard. Really hard. Using key performance indicators (KPIs) to track success is common, but too often, the indicators are incorrectly implemented and offer little or no …
Make KPIs and business metrics more effective by mapping them to Goals. There is, or at least should be, a logical thought process for how KPIs are conceived that creates …
